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FAQs

  • Where are you located?

    2011-6-15

    Company: Room C033, 4F, Nangfang building, Xidi er ma Road, Liwan District, Guangzhou, China.

  • How to calculate freight?

    2011-6-15

    The freight depends on the weight. The unit of weight in Express is 0.5kg. For example, if the weight of a box is 0.3kg, they will calculate as 0.5kg. If the weight of a box is 1.1kg, they calculate as 1.5kg. However, the express not only calculate the weight, but also calculate the volume. They wil...

  • Shipment – Find the Best Forwarder

    2011-6-15

    Because the size of mobile phone spare parts is not big, we usually send the goods by express, such as DHL, FedEx, UPS, EMS and TNT. After comparing their freight and according our experience, we can recommend the cheapest way to you. If you are in Europe or Africa, we suggest to be sent by DHL. If ...

  • Payment - WU and TT, Why Not Paypal?

    2011-6-15

    About payment, we can accept western union, bank transfer and cash. Most our customers will ask us why we don’t accept PayPal. Because it is not convenient for us to transfer the money to our bank and the handling fee is very high, it will increase our cost and at the same time it will inc...

  • Lead Time

    2011-6-15

    Generally speaking, we need around two or three days to prepare the goods. We will start to collect the goods when we receive the money or receive the T/T copy. And we will send out the goods when we receive the money.

  • Question About Price Flexibility and Goods Availability

    2011-6-15

    Some customers may have a big question when first time they have business with us. Why the price couldn't be fixed and why the spare parts can be out of stock when they confirm the order? Now let us clarify the questions. First of all, spare parts in the market are from many special places, it is no...

  • Question of Different Kinds of Quality

    2011-6-15

    There are many kinds of quality for mobile phone spare parts. Even for one simple part, you may receive a lot of different quotation. That may mean the quality of the part is different. Below is our definition of different quality. Original: original means the part is produced by authorized factory ...

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